Frequently Asked Questions
What is Eveness AI?
Eveness AI is an AI-powered fashion platform that helps users discover outfits, get personalized style recommendations, use virtual try-on features, and find the right clothing size with smart AI technology.
How accurate is the AI sizing recommendation?
Our AI sizing guide uses body shape analysis, fit preferences, and clothing data to recommend the most suitable size. While recommendations are highly accurate, fit may vary slightly depending on the brand and garment style.
Is my uploaded photo secure?
Yes, we take user privacy seriously. Uploaded photos and personal information are securely processed and protected according to our privacy standards.
Can Eveness recommend outfits based on my style?
Yes. Our AI analyzes your preferences, body shape, and fashion interests to generate personalized outfit suggestions tailored to your style.
How can I place an order?
You can place an order directly on our website by adding products to your cart and proceeding to checkout. We offer multiple payment options for your convenience.
What payment methods do you accept?
We accept credit/debit cards, PayPal, bank transfers, and other secure payment methods. You can see the full list of accepted payment options at checkout.
How long does shipping take?
Shipping times vary based on your location and the selected shipping method. Typically, orders are delivered within 3-7 business days. You will receive a tracking number once your order is shipped.
Can I return or exchange a product?
Yes, we have a hassle-free return and exchange policy. If you receive a defective or incorrect item, you can return it within the specified return period. Please refer to our return policy for more details.
Do you offer international shipping?
Yes, we ship internationally. Shipping costs and delivery times vary depending on the destination. You can check the shipping options at checkout.
If you are still facing any issues, then please contact us at Team@eveness.ai or call us at +1 8188499559.